June 1, 2020
Dear Families of our Shepherd of the Valley Residents:
There is no question that we are living in unprecedented times. It is also a moment where the work of Shepherd of the Valley has never been more important as we care for the most vulnerable to this new illness.
I am writing to you, as a family member of our residents, to provide an update as to the current situation of our organization during this pandemic crisis. As you know, we had some positive cases of both our residents and staff in a few of our buildings.
I am pleased to report that as of today’s date, we have no positive cases corporately.
We are fortunate that our staff remains diligent in utilizing the personal protection equipment as well as the extra environmental cleaning procedures being performed.
All of the staff that became ill are all back to work so we are grateful to have our workforce where it needs to be. Also, some of the staff that were considered nonessential are all returning back to work as well.
We continue to be told by our state authorities that we will be fighting this virus for quite some time. Please know that we will continue to be diligent in keeping everyone as healthy and safe as we possibly can until this dissipates.
As a family member, we know that not being able to see your loved one is very difficult. Our activity staff is now back in full force, so face time calls are available and will be re-instituted. Each site is also going to be hosting a “drive-by” on different dates and times the week of June 8th. All of the sites will be calling you to provide more specifics.
In addition to that, the governor has eased up on visitation
restrictions for outdoor visitation for the assisted living residents only.
Unfortunately, the restrictions still remain in effect for our nursing home residents. We will be providing more instructions as to how this outdoor visitation will be handled via phone calls, on our web site, on our social media platforms and in writing as well.
In closing, we all pray that this crisis ends soon. I want to thank you for your understanding and continued patience as we collaboratively work together in keeping your loved ones as safe and as healthy as possible.
Thank you for entrusting us in caring for your loved one. We are truly grateful.
Should you have any questions, please contact the Associate Director at the sites or myself.
Again, thank you for your time. God bless and stay healthy and safe.
Chief Executive Officer